Returns & Exchanges
We want you to love your Oiselle gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.
- 3.Print and Pack
Download and print the prepaid shipping label provided, then securely pack your items in their original packaging if possible.
- 4.Ship It Back
Drop off your package at any authorized carrier location; once received, please allow 5-7 business days for your refund to be processed.
